“We’ve been busy building the foundation for our future success. The cornerstone is our people and their capability and attitude. Our success will depend on our ability to transform the way we work. This is our journey, and every successful journey needs great support. PlanDo is such a support mechanism. It’s a journey where transformation means becoming innovative, creative, proactive and performance driven. It requires best practice strategies and framework that enable ICU to engage employees in a new partnership for mutual growth and success.”